Who we are

BRACKETT is a strategy and marketing consultancy founded by Erania Brackett, a seasoned C-suite executive, award-winning marketer, and former independent board director for Knowles Corporation (NYSE: KN), a global leader in advanced micro-acoustic and audio solutions. Erania’s board service at a publicly traded, innovation-driven company reflects her expertise in corporate governance, strategic growth, and technology leadership at the highest levels.

With a proven record of leading transformation and growth for Fortune 500 companies, Erania has held senior roles including Chief Marketing Officer, Chief Customer Experience Officer, and Head of ESG. She is recognized for building strong, customer-focused brands, leading large-scale transformations, and launching innovative digital and education platforms. Her leadership is people-first, focused on developing high-performing teams and fostering cultures of collaboration and innovation.

Our team brings together leaders with deep expertise in brand strategy, digital marketing, customer experience, technology, and communications. We help brands simplify complexity, accelerate growth, and achieve measurable results. Our services include:

  • BRAND & GROWTH STRATEGY

    Brand Strategy. We build powerful, differentiated brand foundations that inspire action and loyalty.

    Strategy & Growth Consulting. We partner with clients to unlock growth through clear, insight-driven business strategies.

    Product Marketing. From positioning to go-to-market, we craft product stories that convert and scale.

  • DIGITAL & CUSTOMER EXPERIENCE

    Digital Strategy & Martech Optimization. We modernize your marketing engine with the right tools, platforms, and digital roadmaps.

    Customer Experience Strategy & Design. We create seamless, high-impact brand journeys driven by data, behavioral insight, and empathy.

    Insight & Analytics. We turn data into action with AI-driven research, predictive modeling, and strategic foresight.

  • REPUTATION & LEADERSHIP

    Reputation & Communications Strategy. We shape narratives, manage visibility, and prepare brands for the moments that matter most.

    Executive Coaching. We guide senior leaders to expand their leadership capacity, presence, and impact.

    Personal Brand Development. We help individuals articulate and amplify their unique value with clarity and confidence.

Our experience spans top companies in healthcare, hospitality, MedTech, consumer goods, and retail. We have delivered large-scale brand transformations, digital marketing overhauls, and customer experience programs that drive engagement and loyalty.

A forward-thinking leader in digital transformation, Erania has successfully implemented AI-driven strategies to improve marketing efficiency, customer engagement, and data-driven decision-making. Her work has helped organizations modernize their approach, making it easier for customers to connect, engage, and get value from every interaction. Her expertise also includes sustainability and ESG, where she has helped companies earn national recognition for responsible business practices.

At BRACKETT, we put customers at the center of everything we do. We start by understanding your business and your audience, using data and direct feedback to shape strategies that deliver real value and exceptional experiences. Our passion is helping clients cut through the noise, find clarity, and move forward with confidence. We turn complexity into clarity, vision into momentum, and bold ideas into real, measurable results—all with your customers at the heart of everything we do.

BRACKETT is your partner for clarity, innovation, and impact—turning bold ideas into brilliant results.